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Care enquiries+44 20 4634 2291 Professional referralsREFERRALS PHONE [email protected]
Regulated by the Care Quality Commission

Care that lets people stay where they belong

Whether you are looking for live-in care for someone you love, or specialist supported living for an adult with complex needs, Bellus provides care built around the person — not around the service.

Speak to a care advisor OFFICE HOURSOUT-OF-HOURS / ON-CALL ARRANGEMENT


Two specialist divisions. One shared purpose.

Bellus was built around a single question: what does this person need to live well? The answer looks different for an 86-year-old who wants to stay in the house she raised her family in, and for a 24-year-old moving into his first flat. So we built two specialist teams, held to the same standard.


Why families and professionals choose Bellus

Person-centred, genuinely

We don't start with a service and fit the person into it. We start with the person's life, and build the support around it.

Continuity of carer

You get to know your team, and they get to know you. Consistency is what makes care feel like care rather than a rota.

Clinically led

Every referral receives a clinical and operational review before any placement is considered. We say no when we're not the right provider.

Available when it matters

ON-CALL ARRANGEMENT and REFERRAL RESPONSE COMMITMENT — state only what you can operationally hold

REGULATORY STATUS — CQC registration number, which regulated activities and which locations
ON-CALL ARRANGEMENT
INDUCTION LENGTH & TRAINING STANDARD
VETTING STANDARD — DBS level and number of references

Getting started is simpler than you'd expect

1

Talk to us

A no-pressure conversation about what's happening and what you need. No paperwork, no commitment.

2

Free assessment

We visit at a time that suits you, meet the person, and understand the practical detail. TYPICAL DURATION

3

Your care plan

We write a plan around the person's routine, preferences and goals, agree it with you, and match a carer or support team.

4

Care begins — and keeps adapting

We review at REVIEW INTERVAL and whenever things change, because needs rarely stay still.

Professionals & referrals

A referral pathway built around quality, safety and outcomes

Whether you're a commissioner, social worker, case manager, hospital discharge team or CHC practitioner, our admissions process is designed to make referrals straightforward while making sure every placement is properly assessed.

Every referral receives an initial clinical and operational review to confirm Bellus is the right provider before any placement is considered — and we tell you either way.

  • INITIAL REVIEW COMMITMENT
  • ASSESSMENT LEAD TIME
  • Secure referral submission with document upload
  • Funding accepted: CONFIRM FUNDING ROUTES

Talk to our referrals team

Direct line and inbox, monitored by the placement team.

REFERRALS PHONE

REFERRALS EMAIL — confirm domain

Photo 18Bellus care team members talking together during a break — candid, diverse, not lined up

Careers at Bellus

We can only care well for people if we care well for our team

PAY, TRAINING, INDUCTION AND SUPPORT OFFER — state specifics, not adjectives

Not sure where to start?

Most people who call us aren't sure what they need yet. That's fine — that's what the conversation is for.