Live-in & Home Care
Personal care that protects dignity
Help with washing, dressing and getting through the day — given quietly, respectfully, and at the person's own pace.
The help people find hardest to ask for
Personal care is the intimate end of home care — bathing, dressing, using the toilet, managing continence. It is also the part most people put off asking about, because accepting help with it feels like losing something.
The way that help is given makes all the difference. A carer who explains before they act, who lets someone do what they still can, who talks about the football rather than the task in hand — that is what turns a difficult twenty minutes into a normal part of the morning.
We train for that, not just for the mechanics. Every personal care visit follows a plan the person has agreed to, including how they like things done and who they are comfortable being helped by.
Personal Care may be right if…
- Washing or bathing has become unsafe or exhausting
- Getting dressed takes most of the morning
- Continence needs have changed and dignity matters
- Skin integrity or pressure areas need watching
- A hospital stay has left someone weaker than before
- A family member is providing intimate care and it is straining the relationship
Speak to a care advisor
OFFICE HOURS
+44 20 4634 2291
No obligation. Most people who call aren't sure what they need yet.
What personal care covers
Washing and bathing
Bed baths, showers or assisted bathing — whichever is safest and most comfortable that day.
Dressing and grooming
Clothes the person chose, hair done, shaving, nails — the things that make someone feel like themselves.
Continence support
Discreet help with the toilet, pads and catheter care, with dignity treated as non-negotiable. CONFIRM which continence and catheter care Bellus staff are trained to deliver
Moving and handling
Safe transfers using the right equipment, with staff trained to the standard set out in the care plan.
Skin and pressure care
Watching for redness and reporting early, repositioning where the plan requires it.
Medication support
Prompting, administering and recording in line with the care plan and GP instructions.
Getting started is simpler than you'd expect
Talk to us
A no-pressure conversation about what's happening. No paperwork, no commitment.
Free assessment
We visit at a time that suits you and understand the practical detail. TYPICAL DURATION
Your care plan
A plan built around the person's routine and goals, agreed with you, and a matched carer.
Care begins — and adapts
We review at REVIEW INTERVAL and whenever things change.
Why Bellus
The same faces, not a rota of strangers
Intimate care depends on trust, and trust depends on familiarity. We build small, consistent teams around each person so they are not explaining their preferences to someone new every week.
CONFIRM the typical size of a personal care team and how consistency is guaranteed
- Matched, not allocated — on personality and interests as well as skills
- Thoroughly vetted — DBS LEVEL AND REFERENCES
- Properly trained — INDUCTION AND MANDATORY TRAINING
- A named care manager and regular reviews
- Support out of hours — ON-CALL ARRANGEMENT
Photo 16Carer and client talking together at a kitchen table before a morning visit
What it costs
Cost depends on the level of support needed, so we quote after the free assessment rather than before it. Our quote is the full cost — no agency fees, no hidden charges, and no obligation to proceed.
DECIDE whether to publish rates for this service
Help with funding
- Local authority funding after a Care Act assessment
- NHS Continuing Healthcare where needs are primarily health-related
- Attendance Allowance — not means tested, often unclaimed
- Personal Health Budgets and direct payments
- Charitable grants, including condition-specific funds
- Self-funding
Talk to us about personal care
No pressure, no obligation. Just a conversation about what you need.
Your details are handled in line with our privacy policy.
Common questions
Can I ask for a female carer?
How long is a personal care visit?
What if my relative refuses care on the day?
Do carers use gloves and aprons?
Can personal care be combined with other help?
Who writes the care plan?
Explore our other home care services
Let's talk about what would actually help
One conversation, no obligation. We'll tell you honestly if we're not the right fit.