Supported Living
Who we support
We support adults whose needs are complex enough that a generic service will not hold — and we are equally clear about the situations where we are not the right provider.
The people we work with
Most of the adults we support are living with a learning disability, autism, a mental health condition, or some combination of those — often alongside physical health needs, a history of placement breakdown, or contact with forensic services.
What they have in common is not a diagnosis. It is that the support has to be built around them specifically, by people who know them, or it does not work.
We would rather take fewer referrals and get them right. Where a referral is outside what we can safely deliver, we say so at the point of enquiry rather than after a placement has started.
What we need in place to accept a referral
- A current needs assessment, or agreement that we can complete one
- A clear picture of risk and how it has been managed to date
- An identified property, or a housing route in progress
- Agreement on funding responsibility
- Named contacts in health, social care and housing
- Consent, or a lawful basis, for sharing the information involved
Missing pieces are not automatically a barrier — tell us what you have and we will tell you what else is needed.
Where we have specific experience
Autism
Environments and routines built around sensory needs and predictability, with staff who understand that distress is communication. Read more
Learning disabilities
Support that builds independence rather than substituting for it, with the right level of help for each part of the day. Read more
Mental health
Recovery-focused support, working alongside community mental health teams and crisis services. Read more
Positive behaviour support
A PBS framework applied properly — function-led, least restrictive, and reviewed. Read more
Complex and forensic needs
Structured support for people stepping down from secure or inpatient settings, working with the conditions attached. Read more
Co-occurring needs
Very few people fit one category. Most of the referrals we take involve two or three of the above at once, and the plan has to hold all of them.
When we will say no
If the property is not suitable, if the staffing required cannot be safely recruited, or if the risk profile needs a setting we do not provide, we will decline. Declining early is part of running a safe service, not a failure of one.
Discuss a referral
Send us what you have. We will come back to you with a clear view on whether we can support the person and what would need to be in place.
Prefer email? [email protected]