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Care enquiries+44 20 4634 2291 Professional referralsREFERRALS PHONE [email protected]

Supported Living & Specialist Care

A home of your own, with exactly the support you need

Specialist supported living and community support for adults with learning disabilities, autism, mental health needs and complex presentations.


Supported living is housing first, support second

The person has their own tenancy and their own front door. The support comes to them, and it flexes up or down as their confidence and skills change. That is the whole point — it should be possible to need less of us over time.

We plan every arrangement around what the person actually wants their life to look like: where they want to live, who with, what they want to do in the day, and what needs to be true for them to feel safe.

Photo 09Support worker and the person they support doing a shared activity at eye level


How we work

Person-centred planning. We start with the person's aspirations, strengths and long-term outcomes, and build the support plan backwards from those.

Positive Behaviour Support. Proactive strategies first, least restrictive response always. We treat restrictive practice as a failure of support to be reduced, not a tool to be used.

Multidisciplinary from the start. We work alongside community learning disability teams, psychologists, speech and language therapists, occupational therapists, psychiatry, social workers, families and advocates.

Transitions planned properly. Familiarisation visits, person-specific staff training and environmental adaptations before anyone moves in.

More about our approach

For professionals

Referrals, availability and how we assess

We publish our referral pathway in full, because transparency is worth more to a commissioner than a brochure. Every referral gets a clinical and operational review before any placement is considered — and we tell you either way.

  • Compatibility with existing tenants is a formal stage, not an afterthought
  • We decline placements we don't believe we can sustain safely
  • Secure referral submission with document upload
  • Funding accepted: CONFIRM FUNDING ROUTES

Talk to our placement team

Direct line, monitored by the referrals team.

REFERRALS PHONE

REFERRALS EMAIL


Information for families

If someone you love is moving into supported living, you probably have a lot of questions and not many straight answers so far. We've written the family pages to be the straight answers.

What supported living actually is. How tenancies work. What happens if things go wrong. How much say you have. What a good transition looks like, and how long it usually takes.

Photo 12Family and the person they support together at home, three generations

Two ways to start a conversation

Whether you're a family exploring options or a professional with someone to place, the first step is the same — a conversation, with no paperwork.